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Terms & Conditions

TERMS & CONDITIONS

  • By placing an order with Virginia Lee, you are agreeing to the following terms and conditions.
  • By ordering you are verifying that you are at least 18 years old or have your parent's permission to order.
  • The price of merchandise is accepted when you place your order.
  • You are aware and accept the shipping costs before confirming your order.
  • Your credit card information is processed over a secure SSL encryption. Virginia Lee does not store any credit card information.
  • If you are ordering in West Virginia, you are aware and are accepting that state and local taxes may apply.

 

Payment

By ordering you have agreed to pay in full the purchase price of merchandise ordered, shipping costs, and local taxes. We will not ship any merchandise that is not paid for in full, as it is still owned by Virginia Lee.

All items are available to purchase at the price shown. We do not price match with other vendors.

Local Taxes

Virginia Lee is headquartered in Charleston, WV. Please note state and local taxes will apply in this area and are the customer's responsibility.

Additional Information

Virginia Lee has the right to update information and pricing on our products without notice. We reserve the right to cancel and refund orders due to lack of stock. Virginia Lee does not price match or adjust pricing in the event of a sale.

Return Policy

For Internet Orders - Unworn merchandise may be returned within 14 days of arrival. All merchandise returned must be in original packaging with original tags attached. Should you want to return your purchase, please e-mail shopvirginialee@gmail.com to receive an RA #. Please note that only the purchase price of the merchandise will be refunded and original shipping fees will not.

Return shipping is the responsibility of the customer.  Please make sure to have a tracking number & insurance when sending your package back, as Virginia Lee is not responsible for any lost return packages or merchandise that is damaged during shipping. 

 

Exchanges

In the case of an exchange, please e-mail shopvirginialee@gmail.com to ensure an exchange is possible before sending your merchandise back. 

 

Damaged Items

Should your items arrive damaged, please contact shopvirginialee@gmail.com within 14 days of their arrival. We will replace or refund damaged items and assume shipping costs associated with said decision.

Sale items may not be returned.

We are unable to refund, exchange, or replace ordered items if you do not contact us within the first 14 days of your order arriving.

 

PRIVACY POLICY

 

The Virginia Lee website, all of its characters, its content and designs are owned by Virginia Lee, a company based in Charleston, West Virginia, USA.  For convenience, throughout this Policy material, we will refer to Virginia Lee, its successors and assigns as “Virginia Lee” or “Us,” “We” or “Our,” and will refer to You as “You” or “Your” or “Yours.”

 

This Privacy Policy describes: (a) what type of information we collect and how we do so; (b) how the information is used and for what purposes; (c) with whom we share or disclose such information; (d) how You can access and update such information; (e) the choices You can make about how we collect, use and share Your information; (f) how we safeguard Your personal information.

 

Personal Information

The information we collect when placing an order (Name, address, e-mail address, & phone number) is only used for the purpose of fulfilling your order. Communication through the e-mail or phone number you provide while ordering will only be in regards to that order.

Should you provide us with your e-mail for our mailing list while visiting our website, we will send you e-mails regarding new products, sales, and other information updating you on Virginia Lee. You may choose to opt out at any time by clicking the opt out link in the bottom of our e-mails.

Note to Minors

Virginia Lee is intended only for users 13 years of age and older. We do not intentionally gather personal information from anyone under the age of 13 years old.

How We Collect Your Information

When you place an order with Virginia Lee, we will collect specific Personal Information sufficient to create your items and identify you.  Additional personal information may be collected through Your use of the website.

Cookies

You can set Your web browser to warn You about attempts to place cookies on Your computer, or limit the type of cookies You allow.  Flash cookies operate differently than browser cookies and cookie management tools available in a web browser will not remove flash cookies.  To learn more about and manage flash cookies You can visit adobe.com and make changes at the privacy settings panel.  If You disable cookies, You may lose some of the features and functionality of using our Site, as some cookies are necessary to track and enhance Your user activities and experience.  Please note that companies delivering advertisements on our Site may also use cookies or other technologies, and those practices are subject to their own policies.

Disclosure of Personal Information

Virginia Lee shares personal information with companies who provide services such as information processing, credit card processing, fulfilling customer orders, delivering products to you, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Virginia Lee operates.

Virginia Lee may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with legal process served on Virginia Lee, (b) protect and defend the rights or property of Virginia Lee, and (c) act under certain extenuating circumstances to protect the personal safety of users of Virginia Lee’s website or the public.

Integrity of Your Personal Information

Virginia Lee has safeguards in place to keep Your personal information accurate, complete, and up to date for the purposes for which it is used.  Of course, You always have the right to access the personal information You have provided in order to change or correct it.

Privacy Questions

If You have questions or concerns about Virginia Lee’s Privacy Policy or data processing, please contact Us at shopvirginialee@gmail.com.  We will respond to Your inquiry within a few working days. 

Privacy Policy Updates

Virginia Lee may update its Privacy Policy from time to time without notifying You individually.  If and when We change the policy in a material way, a notice will be posted on our website along with the updated privacy policy and a notice will appear the next time You login to Our site.